Our exceptionally large sales team enables us to provide services such as rack jobbing, promotions etc., even for decentrally organised customers.
Every day our employees are on the ground at the POS and make sure that our products are prominently displayed everywhere. We also implement individual services such as store conversions, training, POS placements etc. competently, quickly and simply.
A strong key account team is the ideal basis for providing you with excellent support.
For each category there is an expert who has a close relationship with the individual customer, and who can react quickly to your specific needs.
Our key account manager will be happy to arrange an appointment together with you and the customer, to discuss the important details of a market launch or a special sales campaign.
In order to keep you up-to-date on current sales, stock levels etc., we offer various possibilities for sales controlling. We'll be happy to discuss in detail which statistics you need for specific periods.
Regular training is not only important in sport. Sales people have to keep up the training, too. This is why we offer our partners as well as our employees regular sales and product training sessions, so that they can provide consulting and sales services in a competent and confident manner.
Our highly motivated and well-trained coaching team is looking forward to meeting you and your team.
E-commerce has drastically changed retailing over the last few years. However, many customers want to continue the shopping experience and prefer in-store purchases to online shopping in order to have first-hand contact with products and people.
The final purchasing decision depends on many factors. Without doubt, professional product advice is important when it comes to arousing emotions.
We offer the opportunity to create this experience with young and motivated promoters.
We offer a mystery shopping service in order to ensure that everything works smoothly at the POS and that product advice, placement, availability etc. correspond to the wishes of our partners.
This is carried out by specially trained staff, in order to detect possible weaknesses and to initiate countermeasures at the same time.
With thousands of products in total and hundreds of new articles each month, it is difficult to keep track of everything. For this reason, we have developed SalesGear, an app that allows our salespeople to keep their business under control and - on your behalf - to get the best out of our products and services.
Tour planning, product catalogues, new products & promotions, delivery scheduling, auto-replenishment and much more.
SalesGear provides all the tools for successful sales operations.
Are you already or would you like to become a customer?
Availability checking, order placing, product information, delivery or return status information etc.: our customer service team is available every day by email and telephone to assist you in all matters.
Our customer service team combines all the services which are necessary for successful order processing.
Orders, no matter whether generated by your own sales team or by our team, are accepted by email, telephone or via existing EDI connections, and then processed and forwarded to our logistics section or an external logistics provider.
Thanks to our international structure we have customer service centres in many countries within Europe and even in Australia, which is why we can offer on-the-spot support without language or cultural barriers in your country.
Special requirements require special solutions. For this reason we'll be happy to take the time with you to create an individual product and service offer tailored to your personal needs.